Contact / Support

Lucid Support Center

For your requests about orders, delivery, returns, withdrawal, membership, technical support, and personal data, you can contact us through the channels below. To speed up the customer experience, we recommend sending your request under the relevant topic.

Quick Support Topics

Order Support

Order status, delivery process, product preparation stage, address update requests, and general order questions.

Email: info@lucid.com.tr

Phone: 0532 173 43 19

Return / Withdrawal Support

Withdrawal notice, return request, incorrect/missing/damaged delivery reports, and refund processes.

Email: info@lucid.com.tr

Phone: 0532 173 43 19

Membership and Account Support

Password, account access, saved addresses, membership deletion, and account security requests.

Email: info@lucid.com.tr

Phone: 0532 173 43 19

KVKK and Privacy Applications

Your personal data, disclosure notice, cookie preferences, and data subject applications.

Email: info@lucid.com.tr

Phone: 0532 173 43 19

General Support

Product information, technical support, site usage, and general information requests.

Email: info@lucid.com.tr

Phone: 0532 173 43 19

Corporate / Partnership

Wholesale, project, corporate quotation, and business partnership requests.

Email: info@lucid.com.tr

Phone: 0532 173 43 19